Customer Service Profile™

What Makes the Profiles Assessment Center Effective?

1. Easy to Use: The streamlined user experience gives candidates, employees, and hiring managers easy access to the assessments and information they need without the stress or headache. A smooth user experience removes barriers that might otherwise stand in the way of your team using the solution.
2. Positive Candidate Experience: A poor candidate experience can result in good candidates not completing the assessment and a bad impression of your organization. A positive experience, however, positions your organization as one that cares about people and that goes the extra mile to select the best. A smooth experience elevates your perception as an employer of choice.
3. Solid Reporting & Data Availability: The Profiles Assessment Center allows you to run scenarios that help you understand what makes your people successful in specific roles. An understanding of your employees helps you make better talent decisions and maximize the return on investment in an assessment process. It allows you to keep track of hiring history and track usage all in one place.